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Monday 28 March 2011

Good Payers - do they really exits?

Construction Companies

You are paid by installments. Often your customer is a good payer paying you on time an in full. Often it is the last invoice which is for the largest amount of monies that is not paid and conflict arises. Do not make the mistake of thinking that your customer is a good payer. No customer is a good payer they either pay on time or are late.

Keep to the 3 Call rule

1. Call one - reminder
2. Call two where is the payment and why has it not been paid
3. Call three - we are now taking debt recovery action

If you want to know more about credit control training give us a call.

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