One of the main things in any business in your control no matter how large or how small you are is to get paid on time.
Many people believe that they will lose their customers if they chase them for payment. This is a false belief.
1. If you tell your customers that you are incorporating a credit control system your customer will see you as a more professional body and will understand when you chase them for the outstanding payment that it is part of the system.
The difficulty lies in when you are a small business and you deal with the day to day operations and sales. If this is the case see if you can get someone else to make those phone calls for you, or send a generic reminder email.
Remember the customer has taken your goods or services and is expecting to pay, they usually just want to see how long it will take before they have to make payment.
So if you are worried about cash flow and are not getting paid on time – this is one of those things that you can influence and change by the actions you take within your business.
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